Lacroix and Associates Consulting An International Tourism and Business Consulting Group
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Client Testimonials

We can say whatever we want, but that's not really important or relevant to you. What matters to you is what your peers have to say about us. If you wish to contact them, we would be happy to provide their addresses and phone numbers.

"I used to be a Minister of the Crown in British Columbia. ... in all those years I didn't really have any idea what a 'business plan' was. Now I run a non-profit community services organization. I need to know how to make a business plan.... I don't have $20 billion to make mistakes with or economists to advise me or anybody to blame when things go wrong. So we hired Bruce Lacroix...

I would advise anybody else to do the same... Bruce is a bargain, a teacher and a smart guy. When he was finished, we knew we could do it ourselves."

Corky Evans, Administrator, Arrow and Slocan Lakes Community Services
Nelson-Creston NDP MLA 1991 - 2001
Minister of Transportation and Highways
Minister of Agriculture, Fisheries and Food
Minister Responsible for Rural Development
Minister Responsible for Seniors
Minister of Health


"The folks here had such a wonderful time that the following Monday they were calling us from Provo to ask when you guys were coming back. Thanks again for sharing your knowledge and experiences with us."

Myrtle Mills, Manager - Banking, The Turks & Caicos Islands Investment Agency.


"... express our appreciation to you both for conducting the Entertainment Management Workshop here at Runaway Bay. ... participants found the workshop to be very beneficial. I trust we will be able to work together on other projects in the future."

Merlene McDonald, Manager - Training Institute, Runaway HEART Hotel and Training Institute, Jamaica.


"I myself love to hear a person who knows the tourism business as you do.... You lend the authenticity to the topic that is so important."

Lorie Langford, Instructor, Tourism Careers Department, Selkirk College.


"Bruce and Wendy show utmost professionalism and are highly recommended for this type of tourism training. They have both worked in the tourism industry for many years and know that excellent training is what makes a hotel exceptional."

Cathy Hansen, General Manager, Best Western Baker St. Inn.


"Thanks, Bruce, for all the help with my business plan. It is now very complete, and I'm ready to get going. I appreciate your humour and professionalism, and all the time you spent with me."

John Garvin, O2 Technical Diving, Provo, Turks and Caicos Islands, West Indies


"Both the students and myself enjoyed your presentation (on Tourism Trends) very much. You will have success if this is the avenue you pursue. Your experience, interest in the students, and speaking ability certainly will enhance this success."

Tom Wright, Chair, Department of Leisure Services and Physical Education, Mount Royal College, Calgary, Canada


"It is through services such as yours that we are able to monitor our facilities and services and ensure we are consistently meeting our guests' expectations. Your positive remarks concerning our hotel were sincerely appreciated, and we were very pleased you enjoyed your stay."

Daphne Hampson, General Manager, Delta Pacific Resort & Conference Centre, Vancouver, Canada


"Thank you for the exciting and informative presentation you made. A special thank you on behalf of myself and the Board."

Corinne Friesen, British Columbia Restaurant and Foodservice Association.


"There will be an opportunity for you to once again be the presenter for one of our training seminars. Thank you for spreading the word about our wonderful facilities. Word of mouth advertising is very essential to successfully marketing both the Hotel and Training Institute."

Jennifer Tomlinson, General Manager, Runaway Bay HEART Hotel, Jamaica.


"I am delighted that your stay with us was a totally enjoyable one and that the members of our staff made your experience that much better. We do strive for ultimate guest satisfaction and are more than pleased that this was the case."

Richard Hall, General Manager, SuperClubs - Boscobel Beach, Jamaica


"Their business activities have improved through the workshops and one on one counselling. In fact many of the participants have spread the word about the successful program and we are getting requests to attend the next seminars. The work conducted by you and your colleagues has given the concept (Enterprise Center) a large boost and started it on a very positive note."

Colin Heartwell, Chief Executive Officer, TC Invest, Turks and Caicos Islands


"Great job! Jammin, Mon!"

Participant, Tourism Training Workshop, Jamaica


"Thank you for coming on short notice and helping us out. Much appreciated."

Alex Entertainment Coordinator, Allegro's Caribbean Village, Cancun, Mexico.

 


Jamaica Trinidad & Tobago USA
 
Bahamas Barbados     Turks & Caicos Canada


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