
We can say whatever we want, but that's not really
important or relevant to you. What matters to you is what your peers
have to say about us. If you wish to contact them, we would be happy
to provide their addresses and phone numbers.
"I used to be a Minister of the Crown
in British Columbia. ... in all those years I didn't really have
any idea what a 'business plan' was. Now I run a non-profit community
services organization. I need to know how to make a business plan....
I don't have $20 billion to make mistakes with or economists to
advise me or anybody to blame when things go wrong. So we hired
Bruce Lacroix...
I would advise anybody else to do the same... Bruce is a bargain,
a teacher and a smart guy. When he was finished, we knew we could
do it ourselves."
Corky Evans, Administrator, Arrow and Slocan
Lakes Community Services
Nelson-Creston NDP MLA 1991 - 2001
Minister of Transportation and Highways
Minister of Agriculture, Fisheries and Food
Minister Responsible for Rural Development
Minister Responsible for Seniors
Minister of Health
"The folks here had such a wonderful
time that the following Monday they were calling us from Provo to
ask when you guys were coming back. Thanks again for sharing your
knowledge and experiences with us."
Myrtle Mills, Manager - Banking, The Turks & Caicos Islands
Investment Agency.
"... express our appreciation to
you both for conducting the Entertainment Management Workshop here
at Runaway Bay. ... participants found the workshop to be very beneficial.
I trust we will be able to work together on other projects in the
future."
Merlene McDonald, Manager - Training Institute, Runaway HEART Hotel
and Training Institute, Jamaica.
"I myself love to hear a person who
knows the tourism business as you do.... You lend the authenticity
to the topic that is so important."
Lorie Langford, Instructor, Tourism Careers Department, Selkirk
College.
"Bruce and Wendy show utmost professionalism
and are highly recommended for this type of tourism training. They
have both worked in the tourism industry for many years and know
that excellent training is what makes a hotel exceptional."
Cathy Hansen, General Manager, Best Western Baker St. Inn.
"Thanks, Bruce, for all the help
with my business plan. It is now very complete, and I'm ready to
get going. I appreciate your humour and professionalism, and all
the time you spent with me."
John Garvin, O2 Technical Diving, Provo, Turks and
Caicos Islands, West Indies
"Both the students and myself enjoyed
your presentation (on Tourism Trends) very much. You will have success
if this is the avenue you pursue. Your experience, interest in the
students, and speaking ability certainly will enhance this success."
Tom Wright, Chair, Department of Leisure Services and Physical Education,
Mount Royal College, Calgary, Canada
"It is through services such as yours
that we are able to monitor our facilities and services and ensure
we are consistently meeting our guests' expectations. Your positive
remarks concerning our hotel were sincerely appreciated, and we
were very pleased you enjoyed your stay."
Daphne Hampson, General Manager, Delta Pacific Resort & Conference
Centre, Vancouver, Canada
"Thank you for the exciting and informative
presentation you made. A special thank you on behalf of myself and
the Board."
Corinne Friesen, British Columbia Restaurant and Foodservice Association.
"There will be an opportunity for
you to once again be the presenter for one of our training seminars.
Thank you for spreading the word about our wonderful facilities.
Word of mouth advertising is very essential to successfully marketing
both the Hotel and Training Institute."
Jennifer Tomlinson, General Manager, Runaway Bay HEART Hotel, Jamaica.
"I am delighted that your stay with
us was a totally enjoyable one and that the members of our staff
made your experience that much better. We do strive for ultimate
guest satisfaction and are more than pleased that this was the case."
Richard Hall, General Manager, SuperClubs - Boscobel Beach, Jamaica
"Their business activities have improved
through the workshops and one on one counselling. In fact many of
the participants have spread the word about the successful program
and we are getting requests to attend the next seminars. The work
conducted by you and your colleagues has given the concept (Enterprise
Center) a large boost and started it on a very positive note."
Colin Heartwell, Chief Executive Officer, TC Invest, Turks and Caicos
Islands
"Great job! Jammin, Mon!"
Participant, Tourism Training Workshop, Jamaica
"Thank you for coming on short notice
and helping us out. Much appreciated."
Alex Entertainment Coordinator, Allegro's Caribbean Village, Cancun,
Mexico.
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