Lacroix & Associates Consulting

Good day! You either own or manage a small to medium size tourism business, or you want to start one. Competition is fierce, both locally and globally.

• Travel and tourism is the largest industry on the planet, worth $5.5 TRILLION in US dollars.
• In some countries, tourism has grown more than 1,000 percent over the past decade.
• Close to 700 million people travel internationally each year, and many more within your own borders. (source: World Tourism Organization, 2004)

And you want a piece, or a bigger piece, of the action.

We can help. As tourism professionals, Lacroix & Associates Consulting understands what it takes to provide guests with the very best in customer satisfaction.

• Check out who we are first to discover our background, qualifications and memberships.
• Then visit our clients and see what they have to say in testimonials.
• Our services can help you stand head and shoulders above the competition. You can increase the profitability of your property by using resort secret shopping, and then using the results to provide more effective staff training.
• If you are just starting a tourism business, we have the experience to help you become successful and profitable.

Because we are all semi-retired after years in the hospitality industry, you’ll find our fees reasonable for the benefits you receive. So take a look through our site, then contact us to arrange an interview or for more information.